If you have experience in international importing and exporting, you can solve the delivery & shipment problem by yourself. If not, we are happy to assist you. Learn about detailed delivery process below first:

Through the process below.

1.From Factory to Port of Loading

2.Export Transportation(Chinese Forwarder)

3.Port of Loading(Export Customs Clearance)

4.Ocean Shipping(Ship company)

5.Port of Destination(Import Customs Clearance)

6.Import Transportation(Local Forwarder)

7.Customer Location

The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.

Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.

Shipping time: The time for your item(s) to travel from our warehouse to your destination. The shipping time depends on the shipping method you choose. Please refer to the shipping rate section for details.

Shipping from your local warehouse is significantly faster. Some charges may apply in this case.

Packaging

usually uses two methods for product packing. One is RTA (Ready to assemble) and the other is fully assembled. As to the glass and countertops, we use cartons for packing and reinforce them with wooden frames to avoid breakage in transit.

1. After production and inspection, they will be packed in cartons next. First of all, foamed plastics are placed at the bottom of the carton ready for panel packing.

2. And then, every panel in cartons is separately lined with EPE foam sheets and air bubble films.

3. After finishing that, foamed plastics are placed at the top of the carton to ensure that panels are wrapped very well.

4. Concerning the packing of the glass and countertops, showcasecabinet packs them into a carton that is covered with wooden frames. This is particularly important for preventing countertop and glass from breakage during shipment.

5. The regular strong seaworthy Packing is done. 6. Finally, pre-packaged cartons will be unloaded onto the warehouse waiting for shipment.

What Should I Do If There is a Serious Delay with My Shipment?

Please contact both the carrier and our customer service to investigate.

*Note: The ongoing COVID-19 pandemic has strained supply chains around the world, decreasing the available capacity on shipping vessels, and prolonging prolonging processing time at receiver ports. As a result, our estimated delivery dates may be longer than usual.

Our team is doing our best to accurately project the timelines for all shipping. We sincerely appreciate your patience and understanding during this time, and we will be happy to follow up with you regarding any questions or concerns you have related to existing or future shipping.

Contact Us

Questions about the Privacy Policy should be sent to us at info@ Showcasecabinet.com.